Welcome to primedealss.shop. To help you shop more smoothly and understand our services, we have compiled the following frequently asked questions and their answers. If you have any questions during your browsing process, please feel free to contact us.
How to place an order?
Browse the products you are interested in on our website, select the appropriate size and quantity, and click “Add to Cart”. After completing your selection, go to your cart, confirm your order information, and click “Checkout”. Follow the prompts to fill in your contact and payment information to make payment.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to meet your request before your order is processed. Once the order is in the processing status, it cannot be modified or canceled.
How long does shipping take?
Domestic orders in the US usually arrive within 2-5 business days after processing. International orders may take 7-21 business days, depending on the destination and customs processing speed.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. To request a return, please contact our customer service team via email for return authorization and detailed procedures.
How can I track my order?
Once your order ships, you will receive a confirmation email with a unique tracking number to track your package. You can enter this number on the carrier’s website to get the latest status updates.
How can I receive promotional information?
Please subscribe to our email newsletter to receive the latest promotions and special offers. You can also follow our social media platforms to stay up-to-date with deals and home decor inspiration.
What payment methods are available?
We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express) and PayPal. You can choose the most convenient payment method at checkout.
How are complaints or feedback handled?
We welcome any feedback you may have. You can contact our customer service team via email with your comments or suggestions. We take every piece of feedback seriously and will respond to you as soon as possible.
Thank you for choosing primedealss.shop! We look forward to providing you with quality home products and services! If you have any further questions, please feel free to contact us.